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Privacy Policy

Privacy Policy

Last updated: 9/6/2025

1. INFORMATION WE COLLECT

Account Information:

  • Name, email address, username, password
  • Profile information and professional details
  • Payment and billing information (processed by Stripe)

Resume Content:

  • All text, data, and content you input into your resume
  • Professional experience, education, skills
  • Custom themes and formatting preferences

Technical Information:

  • IP address, browser type, device information
  • Usage data, page views, session information
  • Cookies and tracking technologies
  • Error logs and performance data

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide, maintain, and improve our services
  • Process payments and manage subscriptions
  • Send service-related communications
  • Respond to customer support requests
  • Prevent fraud and ensure platform security
  • Analyze usage patterns and improve user experience
  • Comply with legal obligations

IMPORTANT:

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share anonymized, aggregated data for business purposes.

3. INFORMATION SHARING

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in providing our services (hosting, payment processing, analytics)
  • Legal Compliance: When required by law, court order, or legal process
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • Safety and Security: To protect our rights, property, or safety, or that of our users
  • With Your Consent: When you explicitly authorize sharing

Your resume content is publicly accessible if you share your resume URL. We are not responsible for how third parties use publicly shared information.

4. DATA SECURITY

WHILE WE IMPLEMENT SECURITY MEASURES, NO SYSTEM IS 100% SECURE. YOU USE THE SERVICE AT YOUR OWN RISK.

Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Monitoring for unauthorized access

Data Breach Disclaimer: In the event of a data breach, we will notify affected users as required by law. However, we cannot guarantee that your information will never be accessed, disclosed, altered, or destroyed by unauthorized parties.

5. DATA RETENTION

We retain your information for as long as necessary to provide services and comply with legal obligations. Account data may be retained for up to 7 years after account deletion for legal and business purposes.

YOU ARE SOLELY RESPONSIBLE FOR BACKING UP YOUR DATA. WE MAY DELETE YOUR DATA WITHOUT NOTICE.

6. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at privacy@metricweave.com. We may require identity verification.

7. COOKIES AND TRACKING

We use cookies and similar technologies for authentication, preferences, analytics, and security. You can control cookies through your browser settings, but this may affect functionality.

Third-party Services:

  • Google Analytics (analytics)
  • Stripe (payment processing)
  • Vercel (hosting and performance)

8. CHILDREN'S PRIVACY

Our service is not intended for users under 13 years of age.

We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. INTERNATIONAL USERS

Our services are hosted in the United States. By using our service, you consent to the transfer of your information to the United States, which may have different privacy laws than your country of residence.

10. CALIFORNIA RESIDENTS (CCPA)

California residents have specific rights under the California Consumer Privacy Act. You may request information about personal information we collect, use, and disclose. Contact us at privacy@metricweave.com for CCPA-related requests.

11. GDPR (EU RESIDENTS)

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). We process your data based on legitimate interests, contract performance, or consent.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Your continued use of the service after changes constitutes acceptance of the updated policy.

13. CONTACT INFORMATION

For privacy-related questions or concerns, contact us at:

Email: privacy@metricweave.com

Data Protection: legal@metricweave.com

LIMITATION OF LIABILITY:

TO THE FULLEST EXTENT PERMITTED BY LAW, METRICWEAVE DISCLAIMS ALL LIABILITY FOR ANY PRIVACY BREACHES, DATA LOSS, UNAUTHORIZED ACCESS, OR MISUSE OF YOUR INFORMATION. YOU ACKNOWLEDGE THAT NO DATA TRANSMISSION OR STORAGE IS 100% SECURE AND USE THE SERVICE AT YOUR OWN RISK.

YOUR RESPONSIBILITY:

You are responsible for keeping your account secure, using strong passwords, not sharing login credentials, and being cautious about what personal information you include in your publicly accessible resume.